![]() ![]() No need to worry, we are here to tell you all about it in our article… Take ChatGPT only for example, it has definitely solved your problems…īut do you know how it exactly does that? And why is it so popular ?ĭo you know how it can talk to you just like a human? This tiny icon has great potential to solve your problems. I’m pretty sure 80% of your competitors are using it right now, so you have come across it at least once. Well that little icon, who is always willing to help you, is exactly what we call a ‘Chatbot”. Yes, the same one that is often asking you, "How can I help you today?” Have you noticed that little icon at the bottom of your screen? Talk to our Artificial Intelligence team to avail our chatbot development services. We integrate third-party AI applications provided by leading platforms to accelerate chatbot development. With several years of experience in chatbot development, we ascertain a realistic interaction between businesses and users. Why choose Oodles for Chatbot App Development Service A WhatsApp chatbot with AI capabilities can streamline customer care operations and improve customer experiences. It is now providing businesses endless possibilities for reaching and engaging customers. Consumers are now willing more than ever to interact with brands on messaging apps like WhatsApp. WhatsApp is a platform that connects billions of users every day. With an established brand identity, organizations can improve their customer engagement and sales. Giving your WhatsApp chatbot a brand personality (a general human persona) will make the right impression on customers to gain their loyalty. If the chatbot is unable to resolve a customer’s queries, then it will pass on the conversation to a human representative. Customers simply have to interact via a chatbot for WhatsApp just as they chat with any other contact on the app. Offer optimum ease of access to customersĪ Whatsapp chatbot eliminates the need for customers to download a separate application or visit the official website to contact a business. Using WhatsApp chatbot integration, businesses can automate repetitive marketing tasks, enabling the sales and marketing team to focus more on generating leads. Besides, companies can send monthly newsletters and promotional notifications to the customers who have signed up for it. The WhatsApp chatbot API enables businesses to offer personalized recommendations to customers by analyzing their historical data and previous purchases. They can advertise upcoming events, new arrivals, new services, and new offers/discounts to target audiences. WhatsApp chatbots are effective at promoting products and services. Improving marketing campaigns and advertising opportunities A WhatsApp bot can interact with users and collate first-hand data for analysis rather than depending on third parties. The analytics can provide a complete overview of their audience. Brands can take strategic as well as tactical decisions based on the analytics derived by bots. Bot analytics provides brands an opportunity to go even deeper into data analysis. A chatbot can gain customer insights like user location, type of devices, and browser which helps in personalizing. It also saves a huge cost that companies spend on hiring and training customer service teams.Ĭhatbots are built with a purpose to understand human behavior through customer data analysis. Moreover, WhatsApp chatbots are available round the clock, so businesses don’t have to ensure 24*7 availability of customer service representatives.
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